Contact information

Contact Us

We’re happy to help! If you have questions or concerns regarding your order, shipping, returns, exchanges, or any of our products, please contact Martin Shoe Co. using the information below.

Email: martinshoeco@gmail.com

Please include your full name and order number when contacting us about an existing order so we can assist you as quickly as possible.

Response Time

Please allow 1–2 business days for a response. Messages received on weekends or holidays will be answered on the next available business day.

Order Changes & Cancellations

If you need to request a change or cancellation, please contact us as soon as possible. Once an order has been processed or shipped, we cannot guarantee that changes or cancellations can be made.

Thank you for shopping with Martin Shoe Co. We appreciate your business and look forward to assisting you!