Shipping policy

Shipping Policy

Thank you for shopping with us! We work hard to process and ship your order as quickly as possible. Please review our shipping information below before placing your order.

Processing Time

Orders are typically processed within 1–3 business days. Business days do not include weekends or holidays.

During sales, holidays, new releases, or periods of high order volume, processing times may be slightly longer.

Shipping Time

Once your order has been processed, standard shipping typically takes 3–7 business days, depending on your location and the shipping carrier.

Please note that processing time and shipping time are separate. Delivery dates are estimates and are not guaranteed.

Shipping Confirmation & Tracking

Once your order has shipped, you will receive a confirmation email with your tracking information. Please allow up to 24–48 hours for tracking information to update.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout. Please double-check your address before submitting your order.

If you notice an error in your shipping address, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or shipped.

Lost, Stolen, or Delayed Packages

Once a package has been transferred to the shipping carrier, delivery times may be affected by circumstances outside of our control.

If your tracking information shows that your package was delivered but you have not received it, please check around your property, with household members or neighbors, and contact the shipping carrier.

We will do our best to assist with shipping concerns; however, we are not responsible for packages that are lost or stolen after confirmed delivery to the address provided at checkout.

Returned Packages

If a package is returned to us because of an incorrect or incomplete address, failed delivery attempt, or other customer-related delivery issue, the customer may be responsible for additional shipping costs to have the order reshipped.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 3 days of delivery. Include your order number and clear photos of the item so we can review the issue and assist you.